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Customer Success Health

Customer Success · monthly

draft

Confidence—

ValidatedNever

Updated6d ago

Sources0

Changes since last version0

Open issues0

Detected metrics from this report. Match each to a governed metric in the library, or create one.

Metrics matched to the Library0 of 2 · 0%

Gross Retention
Unmatched
Formula & definition
Custom formula found in the upload
```
([Starting ARR] - [Churn]) / [Starting ARR]
```
Calculated field · used in "Health"
Extracted definition
Revenue retained from existing customers before any expansion.
At-risk Accounts
Unmatched