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Put definitions side by side — internal vs external, or across platforms — to see exactly where they agree and where they don’t.

Presets:

CustomerSalesforce · Account

Attribute	Customer Internal	Salesforce · Account External
Origin	Internal	External · Salesforce
Definition	A Customer is an entity that has at least one active, paid subscription. Different teams draw the line differently — Finance counts billing accounts, Sales counts logos, and Product counts workspaces — which is why this concept has alternate definitions.	An organization record in the CRM (may span multiple products).
Unit	—	—
Formula	—	—
Includes	Active paid subscriptions	Companies Prospects Partners
Excludes	Trial-only accounts Churned accounts Internal test orgs	Individual contacts (separate object)
Applicable dimensions / channels	—	Billing Country Segment Owner
Known limitations	—	An Account is not always a paying Customer
Comparability to internal	Internal source of truth	Partially comparable

AI-generated · review before relying on it

These definitions come from different sources. Review each object’s scope, formula, and comparability before combining them in a single report.