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MetricKPI Compass StandardApprovedInternal

Returning User Rate

Percentage of active users who have previously used the product.

Unit

percentage

Aggregation

ratio

Definition

Percentage of active users who have previously used the product.

Formula

Returning Users / Active Users

Assumed fields: {{numerator_expression}}{{denominator_expression}}{{numerator_measure}}{{denominator_measure}}

Return blank or null when a denominator is zero. Validate cohort, eligibility, timestamp, and recurring-revenue rules before use. Tableau, Looker (LookML), and Datorama templates are generated from the canonical formula — confirm field references before production use.

Standard reference formula for Returning User Rate.

Sources

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