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MarketingMedia / AdvertisingE-commerceSaaSDiagnosticApproved

Click-Through Rate (CTR)

The percentage of ad or email impressions that result in a click, indicating creative and targeting relevance.

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Business Question Answered

Is this creative and audience combination compelling enough to earn a click?

What This Tells You

Whether creative and targeting are relevant enough to prompt initial interest.

What It Does Not Tell You

Whether the click leads to any meaningful business outcome — CTR is easily inflated by clickbait creative or accidental mobile taps.

Formula & Example Calculation
Clicks / Impressions × 100

Numerator

Clicks

Denominator

Impressions

Example

A display campaign serves 500,000 impressions and earns 4,500 clicks. CTR = 4,500 / 500,000 = 0.9%.

Recommended Dimensions & Segments
CreativePlacementAudience segmentDevice

Recommended visualization: Line chart by creative variant

Technical Implementation Notes

Use viewable-impression-based CTR (not served impressions) where the platform supports it, to avoid inflating denominators with unseen ads.

Data Quality Checks
  • Exclude known bot/invalid traffic per platform's IVT filtering
  • Confirm impressions and clicks are pulled from the same attribution window
Common Pitfalls
  • Optimizing creative purely for CTR, which can reward misleading messaging and hurt downstream conversion quality
  • Comparing CTR across placements with very different ad formats (native vs. banner) as if they were equivalent
AI Explanation

Get a conversational, stakeholder-friendly explanation of this KPI, generated on demand.

Metadata
Funnel StageAwareness
Owner RolePerformance Marketing Manager
CadenceDaily
Data Sources
Ad Platform (Google Ads, Meta Ads)Email Service Provider
Tags
paid-mediacreativetop-of-funnel